OpenAI's help center
The primary reference for how features are officially described. When our page and the help center disagree, the help center wins — and we link to it.
How we work
Methodology: how this guide is made.
ChatGPTMobile.com is an independent guide to the ChatGPT mobile app. Here's how we research it, the sources we lean on, why we hedge when features are changing, and how to tell us when we've got something wrong. Short version: we test on real phones, cite the official sources, and always point you back to them.
How we research
Where our information comes from
We don't guess. Each page pulls from a small set of sources, and we're upfront when something is mid-rollout or varies by plan, region or app version.
Store listings
The App Store and Google Play listings tell us what the app claims to do on each platform, who the developer is, and how to spot fakes.
Hands-on testing
We use the app on real iPhones and Android phones to check that steps actually match what you see, rather than repeating claims blindly.
Status & outages
For "is it down" questions we point to OpenAI's status page rather than speculating about the cause of a problem.
Our sources: OpenAI help center, the App Store, Google Play and OpenAI's status page.
Our principles
Independent, honest, and always double-checkable
A few rules keep this guide trustworthy even as the app underneath it keeps moving.
No affiliation
We're not affiliated with, endorsed by, or operated by OpenAI. We write as everyday users, and we have no special access.
We say when it varies
Features differ by plan, region and app version and often roll out gradually, so we avoid false precision and note when your mileage may vary.
Few hard numbers
We don't hard-code version numbers or dates that go out of date fast. When exact figures matter, we send you to the app to check.
Always confirm
For anything you'll rely on — plans, limits, privacy settings — confirm it in the app and on OpenAI's help center. We say this a lot on purpose.
Found a mistake?
How to report an error
The app changes fast and we're only human. If a page is out of date or wrong, tell us and we'll fix it.
Tell us the page
Use the contact option on the site and let us know which page and what looks off, so we can find it quickly.
Add your context
A note about your device and app version helps us reproduce what you saw, since behavior varies across phones and versions.
Account help goes to OpenAI
We can't help with your OpenAI account, billing or login — those go to OpenAI's help center. We only fix our own pages.
We update as we go
When something material changes, we revisit the affected guides. See the FAQ or app vs website for examples of how we hedge.
This is an independent guide. For anything official, always defer to OpenAI's help center.
FAQ
About this guide
Is ChatGPTMobile.com affiliated with OpenAI?
No. ChatGPTMobile.com is an independent guide and is not affiliated with, endorsed by, or operated by OpenAI. We write about the ChatGPT mobile app as users of it, not on OpenAI's behalf. Because we're independent, we always point you back to OpenAI's official help center, and to the App Store and Google Play listings, to verify anything that matters before you rely on it.
What sources do you use?
We combine a few sources: OpenAI's official help center for how features are described, the official App Store and Google Play listings for what the app offers on each platform, OpenAI's status page for outages, and our own hands-on testing on real iPhones and Android phones. Where sources disagree or a feature is mid-rollout, we say so rather than pretend there's a single clean answer, and we link out so you can check for yourself.
How do you keep the guide current when features change so often?
The ChatGPT app changes frequently — new features, staggered rollouts, and differences between plans, regions and app versions. So we deliberately avoid hard-coding version numbers or dates that go stale, and we hedge where behavior varies. We revisit pages as things change and keep the language general enough to stay accurate, while always telling you to confirm the specifics in the app and on OpenAI's help center.
How do I report an error on the site?
If you spot something out of date or wrong, we want to fix it. Use the contact option on the site to send us the page and what looks off, ideally with a note about your device and app version so we can reproduce it. We can't offer OpenAI account support — for account, billing or login issues you'll need OpenAI's official help center — but for anything about our own pages, please tell us.